FAQ

What is The Epiphany Dashboard?

The Epiphany Dashboard is a homework system for teachers to organize, review scores and student work, and also create assignments based on the puzzles built in Alchemie's Mechanisms app. For more info click here

How do I create an account?

You must be an instructor and can contact us here to set up an account.

How much is the Dashboard?

The Dashboard is free for instructors!

Who do I contact if I'm having issues?

You can select the "Support" option in the Dashboard to get a direct link to our contact form and help messenger or you can opt into our slack channel which is a collaboration workspace and get help quickly. Email julia@alchem.ie to request access.

How do I add classes on the Dashboard?

Once you have logged into the Dashboard you will see a window labeled "Classes" and under that a green button labeled "Add New Class". Select it and fill out the information that appears on the screen. Make sure to include the Class Code to make sure your students appear in that class. *If you need to add new students re-enter the class code for that class* Video Tutorial Here

How do I delete classes on the Dashboard?

To delete a class all you need to do it select EDIT on the class you wants to delete and on the upper right part of the window select the DELETE button. If you have any issues please email info@alchem.ie and we will assist you as soon as we can. Video Tutorial Here

How do I add students to the Dashboard?

When your account was created a Class Code was generated and sent to you. Make sure that when your students register on the Mechanisms App they go to Settings and enter in the class code. In the Dashboard when you "Add New Class" you will see a area where a class code can be added. Make sure you copy and paste that same class code into your designated class in order for the Dashboard to pull the right student information.

What do the stars mean in the Dashboard?

The Stars that you see next to a student's name under a puzzle # is the score that they got in the Mechanisms app for example a three star score means they got 100% right on that puzzle.

I CAN'T SEE THE STARS in the dashboard

If you are having issues seeing stars in the dashboard go through these steps to fix it:
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1. make sure the student is connected to reliable internet. Some schools have firewalls that prevent the app from communicating with the dashboard.
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2. Shut down the app and reopen it, check for any updates.
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3. Make sure the student is using the correct email address/logged in correctly.
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4. Check that the Class Code is correct and has been put in by the student in their app.

if these steps do not fix your issue feel free to contact us at anytime.

hOW DO I REGISTER ON MECHANISMS?

View step by step instructions here

Where can I download Mechanisms?

Mechanisms is available for download on the IOS app store and Google play store. Visit the Mechanisms page for direct links.

How do I use Mechanisms?

Mechanisms has a "How to Play" tutorial walkthrough in the app. Here is also a walkthrough video without commentary.

no more subscriptions?

Alchemie is currently making changes! You will now be able to own the content on the app forever for $14.99! No more subscriptions! If you have any issues or see some language in the pricing that is confusing let us know!

Is Mechanisms Free?

Mechanisms is available to download for free with the first 40 puzzles. If you want to unlock all the content in the app you have to purchase the content in the app which is $9.99! Any questions? feel free to contact us!

Where do I enter the Class Code?

To enter the Class code you need to be at the Mechanisms home screen. Click on the settings gear in the upper left corner. Once the settings window is open you will see an area to type in your class code after you have it entered you are ready to go! You can also view this tutorial

Is there a Web version of the app?

A Web version is available for students who do not have a smartphone or for classrooms that use Desktops. Please email info@alchem.ie if you have a student who needs Mechanisms and does not have a phone.

I have a student who can't afford
Mechanisms what can I do?

We want everyone to be able to use Mechanisms and ask that Teachers who wish to help out specific students to email us at info@alchem.ie and we will be more than happy to help you.

do i have to pay with google play or app store?

We want everyone to be able to use Mechanisms! Don't have an Android or Apple device? No problem we can do payment via Pay Pal if you wish to unlock the full version of Mechanisms. Fill out the form here.

do i have to pay with google play or app store?

Where can I download Isomers AR?

Isomers AR is available for free to download on the IOS app store and Google Play. You can find direct link on the Isomers AR page.

How much is Isomers AR?

Isomers AR is free! Simply print the AR tag available for download on the Isomers AR page and get playing!

Where can I download an AR Tag?

You can download the tag via the Isomers AR page or if you are a teacher and would like to have one of our printed tag please email us at info@alchem.ie .

How do I play/set up Isomers AR?

Here is a link to a guide with illustrations!

My carbons and bonds are messed up in the game.

If you notice that your carbons and bonds are no longer touching or their placement is awkward you will need to shut the app down and restart it. Make sure to wait a few seconds between blowing up your structure and adding carbons to a new structure to avoid this in the future.

One Carbon will not go away. How can I get rid of it?

This is another bug that occurs when you immediately try to add a carbon after clearing out your structure. If a carbon does not go away you will need to shut down your app and restart it. Remember to wait for your new carbon to pop in on your AR tag before starting to add new bonds.

Where can I download Animator?

Animator is available to download on the IOS app store and Google Play. You can find direct link on the Animator page.

What is Animator?

Alchemie's Animator allows users to build and share molecular animations to understand chemical concepts. You can create your own particulates and animations and also make a request for background images, You can select these through the Settings gear when you open the app.

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